We have modified our cancellation policy to be flexible to guests effected by Covid-19. If there is a Shelter in Place Order in effect and you are not allowed to travel, we can postpone your dates, hold your deposit for a future stay, or cancel for a full refund minus the booking fee.
Book with Confidence Guarantee (new bookings)
If you book for a stay anytime during 2020, the Shelter in Place Directives are still in place, and you are not allowed to travel, we can postpone your dates, hold your deposit for a future stay, or cancel for a full refund minus the booking fee.
The safety of our guests, employees and community is very important to us. We are following CDC guidelines when it comes to social distancing and check-in procedures and public interaction.
We have always had the highest standards of cleaning for our properties. We have been keeping updated on the CDC guidelines for preparing your property so your family can relax and know that you are in a safe environment. Our housekeepers are using PPE while preparing your property for occupancy and they are using CDC approved cleaning products. As founding members of the Vacation Rental Managers Association, we have been networking with other Vacation Rental Professionals to ensure the safety and cleanliness for our vacation rental guests.
As local supplies cannot be guaranteed, we suggest that guests bring hand sanitizers, disinfecting wipes, paper products, and any other items that might not be available in a mountain town that has been under Shelter in Place guidelines for several months.
While grocery stores are open, we suggest you bring the majority of your food supplies as well and don't shop in large groups. We suggest you bring facemasks for your family if you intend to visit the grocery store or any other retail stores that might be open.
We will also provide you with recommendations of great local restaurants that provide delivery or curbside pick up.
If you have any questions on the current restrictions, our cancellation policy or our cleaning procedures, please give us a call. We would love to speak with you! 800-544-3234